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U of M Enterprise Systems Password

Certain enterprise-wide University systems involve highly sensitive data, for example, financial and student records. If your work requires you to use such a system, you may need to log in with your Enterprise Systems password instead of your usual Internet password. Logging in with your Internet password will produce an error message indicating that you must use stronger authentication. Typically, only University staff and faculty would have a need to use their Enterprise Systems password.

Activation and renewal

To activate your Enterprise Systems password, visit the Internet Account Options page, log in with your regular Internet password, and follow the "Enterprise password" link. Once set, you must change your Enterprise Systems password every 100 days to keep it active.

Keep your password safe

Read our guidelines for safeguarding your password and choosing good passwords. Do not share your password with anyone; this includes individuals claiming to be technical support staff. We will NEVER require you to send your password via e-mail.

Forgot your password?

If you do not remember your Enterprise Systems password, or you are unable to change it yourself, please call 1-HELP, and a helpline consultant will reset your password after properly verifying your identity. Alternatively, you may bring a photo ID (UCard, valid state ID, or current passport) to one of our helpdesks.

Limit helpline-assisted password changes

If you suspect that someone else has enough identifying information to call 1-HELP and reset your password, you may require that helpline consultants identify you in person — not via telephone — before resetting your password. Think carefully when choosing this option! Until you remove the limitation, 1-HELP can reset your password only in person, on campus, at one of our helpdesk locations.

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