1-HELP A–Z Index
A
- Account, Internet (Internet ID and password)
- Active Directory
- Auto-reply: activate e-mail auto-response for when you are away
B
- Backup
- hard drive backup (on-demand)
- system backup via network (recurring)
- Blog: UThink (supported by University Libraries)
- Breeze
- see: UMConnect
C
- Calendar (UMCal), for managing appointments, meetings, and reminders
- Category sort analysis (card sort), for Web site and application design and usability
- Chat: UMChat instant messaging
- Classes
- for instructors: learn about educational technologies
- technology short courses for everyone
- Classroom
- equipment in University classrooms (Office of Classroom Management)
- rental
- Collaboration tools
- Computers
- Conferencing
- Web-based: UMConnect
- video (ITV)
- Connect your computer to the Internet
- Cookie authentication with the Central Authentication Hub
- Courses
- for instructors: learn about educational technologies
- for everyone: technology short courses
- Courseware
- see: Faculty Toolkit
D
- Data
- backups, automated
- deletion, security standard
- encrypting stored data
- enterprise data (HR, Academics, Finance)
- networking
- storage
- warehouse
- Database
- hosting with Web site
- design and development
- Document editing, collaborative
- file sharing via the Web (NetFiles)
- shared network drives for departments (SAN, Active Directory)
- wiki
- Document imaging (financial)
- Downloads
- see: Software
E
- Educational technology
- Encrypting stored data
- Ethernet (Etherjack) connection, Internet/data networking
- order service: add, change, move, disconnect
- provision in University facilities
- setup guides
- wiring standards
F
- File
- backups, automated
- deletion, security standard
- sharing via the Web (NetFiles)
- sharing within departments (Active Directory)
- storage
- Focus groups, for Web site and application design
- Forwarding
G
H
I
- ID
- functional ID for Enterprise systems
- Internet ID: login ID for most Internet-based tools and applications
- Incoming e-mail controls
- Instant messaging (IM)
- Internet connection
- Internet ID and password
- Internet kiosks
J
- Jabber
- see: Instant Messaging
- Jack: data (etherjack) or voice (telephone)
- add, move, change, disconnect
- repair (physical): call 1-HELP or report problem online
- see also: Ethernet; Telephone
- Journal vouchers: network and telecom (NTS) invoices
K
L
- Laptop computer
- purchase
- wireless Internet on campus
- Learning, personal technology skills and professional development
- see: Training
- Learning, technology enhanced (University course instruction)
- see: Educational technology
- Locations of 1-HELP Technology Helpline helpdesks
M
N
- Network (data)
O
P
- Password
- Gopher Messaging
- Enterprise password
- Internet password
- Voicemail (part of Gopher Messaging)
- Personal Web site
- Phones: University telephone service
- Private data, managing
Q
R
- Rental
- Repair
- computer repair services
- network and telecom: call 1-HELP, enter live online help, or report trouble online
- Ringer volume, telephone; choose the guide for your telephone model
S
- Security
- Server
- administration
- see also: Hosting
- Shop for technology products
- Software
- Streaming video
T
- Teaching
- University course instruction: see Educational technology
- classroom rental
- Telephones
- Tips, technology
- Training
U
- UMCal
- about UMCal
- log in to UMCal via the Web
- UMConnect
- UMContent
- UMWiki
- Updates: software security patches
- Used computers
- disposal for University-owned computers
- Usability: testing, analysis, evaluation
V
W
- Web content management
- Web site
- accessibility
- course Web site development for University courses
- design and development services
- hosting (server storage) for departments, projects, and student groups
- learn to make
- personal Web space
- see also: Blog
- see also: Wiki
- Wireless Internet (on campus)