U-Rent-A-Guru

Office of Information Technology

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U Rent-a-Guru service fees:

$78 hourly labor rate - for U of M students, faculty, staff, departments, alumni, and non-affiliates. Most of the U Rent-a-Guru support services are charged based upon the amount of time a technician/consultant works on your computer, with the exceptions listed below. The minimum charge is 1/2 hour labor rate ($39).

There are some flat fee services available as well:

In a hurry? $75 Expedite Fee - For an additional $75, U Rent-a-Guru offers an Expedite service for those who find themselves in a "time crunch". The expedite service moves them to the front of this list. U Rent-a-Guru technicians will troubleshoot your computer within 4 working hours.

Carry-in service - Bring your computer desktop and faulty computer CPU and/or other troublesome equipment. If you have a laptop, bring the power adapter as well. The carry-in service is more economical and the turnaround time is faster.

U Rent-a-Guru payment options:

U Rent-a-Guru accepts credit cards (Discover, MasterCard or Visa). UCS can also bill a current U or M student account or a departmental EFS # from eligible faculty/staff. We do not accept cash or checks.