1-HELP Technology Services

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Security and Protection for Computers and Data

Personal Computer Security

Computer owners on University of Minnesota campuses are responsible for maintaining the security of their computers. This can be a challenging and even intimidating task, but 1-HELP provides a wealth of resources for University community members to become informed and well-equipped Internet citizens.

Preventive Security Guides

Our Safe Computing Website can help you find Antivirus Software available at no charge, tools to clean up spyware, and most importantly, instructions on how to secure your personal computer before you get infected. These steps range from choosing a strong password to using the QuickStart Security Template to give you a head start on locking down a Windows machine.

Safe Computing Courses

1-HELP offers a no-cost Safe Computing orientation for those who really want to get serious about computer security and protecting their online privacy. 1-HELP offers this to the University community through the University Technology Training Center.

Operating System Security, Cleanup and Reinstallation

In addition to the self-help steps listed above, 1-HELP offers a number of computer security, cleanup and reinstallation services. For an affordable hourly rate, our technicians can help you clean up an infected machine, lock down your computer to help prevent future attacks, and even reinstall your operating system.

Managing Private Data

The University of Minnesota values the privacy of every member of its community, but protecting private data is more challenging than it's ever been. We all need to take responsibilities for understanding what legally protected private data is and how we can protect it. To learn more: Managing Legally Protected Electronic Private Information.

Server Security

1-HELP has produced a no-nonsense Server Security Guide, which covers everything from authentication & account management to patching the operating system, running the minimum number of services, installing filters on firewalls, log maintenance and more.

Security Standards

1-HELP has published several information technology policy standards on the topic of computer and network security. These include the following:

Security News & Announcements

For those who need to stay on top of the computer security landscape, 1-HELP offers up-to-date security news and announcements. We even provide an RSS Feed of our news channel, to which you may subscribe using an RSS Reader such as Mozilla Thunderbird.

Security Downloads

1-HELP provides a wide array of security tools you can download. These range from virus removal tools to antivirus software, virus definition updates, operating system updates and advanced tools. Also available are the QuickStart Security Templates, which can help you get started when securing a Windows computer.